Company Profile

 

Our Mission

A citizen owned professional services company with a focus in Corporate IT Training, Managed Services and IT Consulting.

Since its inception, in 1995, the company has grown from a small operation that was part of the now Barloworld group and later the e-Africa group of companies in the nineties, to a full stand alone Propriety Limited company in 2001.

Our team consists of Certified trainers, engineers and support specialists – all focused on meeting the highest quality and standards to ensure customer satisfaction.

 

We are dedicated to leveraging emerging technologies to provide the highest quality training, managed services and customer service to our customers.

Authorizations

 

IT-IQ is the Microsoft Certified Partner for Learning Solutions (Previously known as CTEC) in Botswana. Microsoft Certified Learning solutions partners (CPLS's) are training organizations that deliver technical knowledge transfer through Microsoft Certified Trainers using Microsoft Official Curriculum course material.

IT-IQ is also the only CompTIA Gold Education Partner in Botswana. CompTIA specializes in the certification process for A+, Network+, Project+, Server+ and many more generic qualifications.

 

 

IT-IQ Botswana is proud to announce  our latest partnership with the International Business Training Association (IBTA) to provide the Certified Business Professional (CBP) Business Skills Training and Certification.

The International Business Training Association is a knowledge-centered organization committed to the training and certifying of business professionals to universal standards

IT-IQ Botswana is registered with BOTA (Botswana Training Authority) as an education provider in Botswana and our courses BOTA accredited

 

Contact Information

Click for map to Commerce ParkHow to find us

 

 

Plot 68, Unit 8 Gaborone International commerce park

Phone

+267 3181684

Fax

+267 3191059

email: 

info@it-iq.bw 

Training Strategy

  • Courses

IT-IQ conducts training on a wide range of end-user Microsoft products as well as Microsoft Certified Professional and Microsoft Certified Systems Engineer courses. We also offer courses on the well known CompTIA certifications; A+ IT Technician, Network+ and Project+.

Recently added to our portfolio is the Certified Business Professional range of certification courses. These include Leadership, Customer Service, Business Etiquette and Business Communication, Project Management and Computer Technology.

Course content can be revised to suit the specific requirements of the customer, should the course type permits

  • Trainers

Certified Trainers who also passed the relevant product exams conduct all training. Currently 3 fulltime and 2 part-time lecturers are responsible for ensuring learners get the best certification education.

  • Refreshments and lunches

Students are provided with a light lunch and refreshments served in the student canteen.

  • Course material

All course material used in end-user training consists of the Thompson Learning MOS (Microsoft Office specialist) or ICDL (International Computer Driver Licence) approved Step-by-step manuals. The relevant Microsoft Official Curriculum courseware or CompTIA approved curriculum  is used for technical training.

  • After course support

Free telephone support will be available for a period of 2 months after which a delegate successfully completed a specific course. Should the need arise for on-site support, it will be chargeable per hour at the standard call-out rates.

  • On-site training

On-site training can be conducted for corporate companies who have the necessary facilities should the course type permit

  • Certificates

Certificates are only issued to candidates who successfully completed the specified course in order to maintain training standards. Candidates who did not qualify will be allowed to re-attend the specified course free of charge at the discretion of the course administrator should a free space exist in a subsequent course.

  • Student Course Evaluation

Each student is required to complete a course evaluation form after attending the course.

  • Course Schedule

We are able to arrange course dates for big groups to suit the requirements of both parties.

  • Maintenance & Support Services
Support and Maintenance services are available to customers on contract or “call-out” basis.

Training Facilities

Training facilities comprise of three training rooms, each with networked high level Pentium PC’s with appropriate printing and projection facilities. We cater for bulk groups of up to 15 students and up to 8 students in the 2 smaller technical training rooms.

Lunches for the course attendees are provided for in the staff canteen.

Customer Base

Please contact info@it-iq.bw should you need a contact list of companies for which training was completed recently.