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Certifications Impact Team Skill Level and Control of IT Risk

IDC research has found that superior service levels in system administration is impacted by a number of factors, including turnover, motivation, installed technology, experience, training, and certification. They found that of these factors, training and certification have the most significant impact.

IT managers want to ensure that the training they offer their teams is on point and achieves the business improvement they are looking for. Therefore, it is important that preparatory materials be highly effective in helping IT staff meet the business goal. IT managers believe that "authorized" training materials are significantly more effective in transferring knowledge than "unauthorized" sources of instruction.

Read more on the IDC study:

New product overview

Get to know Windows 7

Make it great with Office 2010

See how Microsoft Unified Communications saves IT time and money by replacing silos for phone, voice mail, and e-mail with an integrated, Windows-based platform.

IT-IQ is a Cisco Select partner with experience and skilled resources in all areas of Cisco's technology portfolio.

Acronis Inc. is the leading provider of storage management and disaster recovery software. Its patented disk imaging and management technology enables corporations and individuals to move, manage and maintain digital assets in physical and virtual environments. With Acronis' backup, recovery, server consolidation and virtualization migration software, users protect their digital information, maintain business continuity and reduce downtime in computing environments. Acronis software is sold in more than 180 countries and available in 13 languages. For more information, please visit www.acronis.eu.